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Featured articles
6 articles
How do I cancel my subscription?
How do I recognize a scammer?
Does my subscription automatically renew?
What is your refund policy?
Why is there a charge on my credit card statement?
Where do I find my current subscription details?
*NEW* — Reasons To Hire Me
3 articles
What is the ‘Reasons To Hire Me’ section?
What are the benefits of completing the ‘Reasons To Hire Me’ section?
How do I fill out the ‘Reasons To Hire Me’ section?
Getting Started
11 articles
What are the 'Meet A' sites?
Can I browse the site without signing up?
Do you offer a free trial?
Is there a charge for signing up?
Why should I purchase a subscription?
What countries do you operate in?
Where can I find your terms and policies?
What do I do once I've created my profile?
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Listings
8 articles
How are profiles sorted on the search page?
How do I narrow down the search results?
What do I do if what I want is not listed in the filters?
Where is my profile visible to others?
How do I reset my filters?
What is a "Featured" profile?
What does "Online Now" mean?
What does "Last Seen" mean?
Profiles
15 articles
How do I verify my email?
How do I verify my phone number?
What types of text messages can I receive?
How do I delete my profile?
Can I hide my profile from public view?
How do I enable text message alerts?
How do I edit my description?
How do I make my profile stand out?
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Inbox & Messaging
11 articles
What is my Inbox for?
How do I message users?
How do I share my contact information with others?
Can I report conversations or users from my Inbox?
Why are my messages blurred?
Why did a message disappear from my Inbox?
What are archived messages?
How do I archive a message?
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TELESAFE™
6 articles
What is TELESAFE™?
How does TELESAFE™ work?
Why do I need to verify my phone number to use TELESAFE™?
Where are call records stored?
How do I place a call using TELESAFE™?
What do I do if I get someone's voicemail?
Billing
16 articles
How do I cancel my subscription?
Does my subscription apply to all sites?
Does my subscription automatically renew?
How do I prevent my subscription from automatically renewing?
What is your refund policy?
Why is there a charge on my credit card statement?
Why is my credit card being declined?
Where do I find my current subscription details?
View all articles in “Billing”
Settings
10 articles
Where is the Settings page?
How do I reset my password?
How do I update my phone number?
How do I change my email address?
How do I change my email settings?
How do I unsubscribe from emails?
How do I register for your email list?
How do I disconnect my account from Facebook?
View all articles in “Settings”
Safety
7 articles
How do I recognize a scammer?
How do I protect myself when using the site?
What do you do to ensure my safety when using the site?
How do I report a scammer?
Is purchasing a subscription better for my security?
Is my contact information public?
Do you offer background checks?
Our Sites
3 articles
What is CareGuide?
Can I sign up on more than one site?
Do you offer payroll services?
Tips for Finding Jobs
9 articles
Do you help me find a job?
What qualifications and experience are required to get a job?
How do I find the right position for my skills?
How do I get paid once I find a job?
Do I need to sign a contract?
How should I respond to a message from an employer?
How should I begin a conversation with a potential employer?
How do I prepare for an interview?
View all articles in “Tips for Finding Jobs”
Tips for Hiring
5 articles
Do you help me find an employee?
How do I find the right fit for my needs?
How should I begin a conversation with a potential employee?
How should I respond to a message from an employee?
How much should I pay my caregiver?